Privacy Policy

Privacy Policy

StrongHoldBasements.com collects customer information to enhance your shopping experience. This Privacy Policy is intended to assist you in understanding what information we gather about you when you visit our website, how we use that information, and the safeguards we have in place for that information.

Information We Collect:

General Browsing Information:
StrongHoldBasements.com gathers navigational information during each visitor’s use of our website. In the process of gathering navigational information, non-personally identifiable information (such as your domain type, browser version, service provider and IP address) may be collected. The navigational information tells StrongHoldBasements.com about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our website and services. The navigational information helps us better understand a visitor’s experience at StrongHoldBasements.com and improve upon that experience by recognizing and delivering more of the features, services, and products our visitors prefer.

Personal Information:
StrongHoldBasements.com may ask you to provide personal information when you place an order or provide a review about our products. Categories of information collected include name, address, email address, recipient’s name and email address, order information, telephone number, credit card information, your review of our products, saved searches, preferred products, messages, or reminders you create.

StrongHoldBasements.com uses the personal information you provide us for the following purposes:
• To deliver products that you have ordered, fulfill requests that you have created, and process your return or exchange
• To understand your needs and preferences, possibly through surveys or product evaluations
• To develop, market, and sell products and services to you and tailor your experience on the StrongHoldBasements.com website to your needs and interests
• To contact you or the product recipient in the event of order or delivery difficulties
• To manage and develop StrongHoldTM’s business and operations, administer accounts, collect and process payments
• To respond to your inquiries
• To send updates and confirmations about orders, shipping, and invoice/account standings
If at any time you would like to stop future delivery of promotional email, please follow the removal instructions located at the bottom of each message.

Information We Share with Third Parties:
We use PayPal to help us process online payments. Refer to PayPal’s privacy policy for more information.

We will not, at any time, sell, give, trade, or otherwise share your personal or general browsing information to any third party company (other than PayPal, as mentioned above). You should be aware, however, that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to enforce or apply our Terms of Use, conform or comply with the law, or is necessary to protect StrongHoldTM and/or HJ3 Composite Technologies, the users of our website, or others.

Visitors from Outside the U.S.:
If you are visiting StrongHoldBasements.com from a location outside the U.S., your orders placed through StrongHoldBasments.com will be accepted and fully processed in and shipped from the U.S. All information you provide will be maintained in Web servers and/or internal systems located within the U.S., and protected as noted in this privacy policy.